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"We initially hired a big-city, big-name PR firm because we thought they were best equipped to meet our needs. A year into the relationship, we realized how wrong we were. They were unable to provide the level of attention and strategic counsel we needed to address our communications challenges. After losing our fourth account executive within 18 months, we terminated our contract and hired Lovell Communications upon recommendations from colleagues. We now know the value that a good PR firm can provide to its clients. Lovell has vast experience in healthcare marketing, and their team members are attentive, creative, and proactive. We have worked with the same core team for years, and that intimacy with our business has enabled them to address our communications challenges and achieve results."
Tracy Young
VP of Marketing
TeamHealth
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