Author Archives: Dana Coleman
A Great Night for Nashville PR
Last week the Lovell team enjoyed an evening of industry camaraderie and peer recognition at the Parthenon Awards, sponsored by the Nashville Chapter of the Public Relations Society of America. The Parthenons take their name from Nashville’s Parthenon, a replica … Continue reading
To Apply or Not to Apply? That is the Question.
There are several “opportunities” on the domain name front that are important for brand managers and trademark owners to consider, particularly for global consumer brands. To understand these opportunities, it’s necessary to unleash an entire new litany of acronyms, so … Continue reading
The Golden Rule Applies Online, Too: Social Media and Civility
A Washington D.C. reporter’s recent series on underage drinking resulted in an unexpected and disturbing backlash as teens and their parents reacted with outrage. To be clear, their outrage wasn’t directed at the minors caught in the act, the merchants … Continue reading
Costa to Concordia Passengers: “Ya’ll Come Back Now, You Hear!”
I was interested in the crisis communications response of Costa Cruises, its parent Carnival Corporation, and the cruise industry overall to the wreck of the Costa Concordia even before the latest gaffe. In a stunning new development this week, Costa … Continue reading
This Year, Give Yourself the Gift of Good Holiday PR!
The holidays translate to “busy, busy, busy” for virtually everyone, right? Well, not necessarily. As major holidays approach, newsrooms slow down and reporters can find themselves with not enough news on their hands. What’s a reporter to do when everyone … Continue reading
Occupy Definitely Occupies My Interest, How About Yours?
Occupy movements continue to make headlines in communities across the U.S. and beyond and there are plenty of fascinating P.R. lessons to be learned from both the occupiers and the authorities responding to their activities. From a media relations perspective, … Continue reading
Fighting to Save the Planet…One Board Room at a Time
Green Marketing Grows Up While some environmentally responsible organizations began incorporating green marketing initiatives into their overall business strategy as early as the 1970s, green marketing came into real prominence in the 1980s and early 1990s. Today, green marketing has … Continue reading
Lessons in Crisis Preparedness
As our nation paused last week to reflect on the tragic events of 9/11, GovInfoSecurity.com asked leading security experts how the attacks changed the approach organizations take to their disaster preparedness planning. These crisis response lessons are as important for … Continue reading
The Art of Conversation
Facebook’s website for developers characterizes the conversational pattern of speaking and listening as “The Virtuous Cycle,” which is a pattern of communication in which actions are reinforced through a feedback loop to produce favorable results. Facebook points out what should … Continue reading
Tales of Social Media, First Amendment Rights & Hackers
Social media, First Amendment and data security issues are interwoven in recent accounts of current events that raise fascinating concerns and questions. In San Francisco, attempts were made to foil protesters planning to disrupt public transportation services when the … Continue reading




