For more than two decades, healthcare organizations have turned to Lovell for assistance managing strategic challenges. From high-profile medical errors that threaten a hospital’s reputation to competitive issues that disrupt operations, we have helped hundreds of clients communicate with stakeholders during critical events revolving around:
Certificate of Need campaigns
Hospital or service line closures and consolidations
Labor communications, including union certifications, negotiations and strikes
Public referendums
Campaigns for/against physician-owned hospitals and ambulatory surgery centers
Malpractice issues, including medical errors, never events, wrongful deaths, drug diversions, impaired providers and other major events
Reductions in force/layoffs/closures
Bankruptcies and receiverships
HIPAA violations and identity/privacy/security breaches
OIG/DOJ fraud and abuse investigations
Quality issues, including loss of Joint Commission accreditation, loss of Medicare provider agreement, negative state survey findings
Mergers and acquisitions, joint ventures and de novo developments
Initial public offerings
Civil and criminal lawsuits
Comprehensive crisis communications planning and brand reputation management
