How We Think

Hospitals and health systems face constant economic pressures that require creative approaches to ensure the communities they serve receive high-quality, patient-centered care. An increasingly common – but potentially disruptive – solution involves partnering with clinical and non-clinical outsourcing companies.

Are your employees informed and engaged or are they part of the 74% of workers who feel they’re missing out on critical company updates? Learn how you can close the gap with a robust internal communications strategy designed to boost employee engagement.

No matter which end you’re on, bad news is something we all dread. Delivering it often falls to organizational leaders. Here’s how to plan and prepare for these communications to limit disruption and ensure your message is clear and understood.

Even if remote or hybrid work has been baked into your healthcare organization’s operating model since day one, it’s important to take a step back and assess what’s working about your internal communications strategy, and what isn’t. Here are tips on how to connect with all members of your workforce, whether they’re working from home, the office or an exam room.

After continued financial losses, a large integrated health system made the strategic decision to sell its health plan operations.

After unsuccessful attempts to find a partner, a beloved nonprofit hospital was on the brink of closure.

Baton Rouge Medical (BRG) Center faced multiple external pressures and challenges as a result of sea change in the external environment, and in particular, the state’s charity care system.

A large, national provider of home health care services was updating its technology systems and processes to operate more efficiently in the face of changing industry regulations. As a result, it planned to close multiple office locations across the country, eliminating jobs and realigning workloads for its remaining employees.

A large post-acute care provider was facing record regulatory fines following a whistleblower lawsuit and allegations of health care fraud.

While many aspects of U.S life make their slow return to normal, one thing has become clear — the workplace as we knew it may never be the same. Sprawling organizations like Dropbox and Twitter have announced that all employees are permitted to work from home permanently.